Privacy policy & legal notice

Hemisphere has done a review of all its business processes and especially of those involving a treatment of personal data, adapting them to the new requirements of the Community legislation, General Data Protection Regulation (GDPR), implementing appropriate security measures based on the results of the analysis and updated their Consequently this Legal notice and privacy policy.

The user and/or customer guarantees that the data provided are true, accurate, complete and up-to-date, be responsible for any loss or damage, direct or indirect, that may result as a consequence of the breach of such obligation. In the event that the data belong to a third party, the user and/or customer, ensures that it has informed that third party of the aspects contained in this document and obtained permission to provide their data to Hemisphere for the purposes designated.

The Portal can accommodate blogs, forums, and other apps and social networking services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, on which Hemisphere has no control.

For the purposes of technical safety and diagnostic systems, anonymized form or pseudonymized, Hemisphere may register the IP address (identification number of the Internet access device, which allows devices, systems and servers recognize and communicate among themselves). Such information may also be used for analytical purposes of web performance.

In accordance with the provisions of the applicable legislation for the protection of personal data, the user and / or Hemisphere customer is informed of the following:

RESPONSIBLE FOR PROCESSING

Hemisphere

Ph# 34 91 770 49 68

AVENIDA DE BRASIL Nº 29 – 1º (28020 MADRID), SPAIN

PURPOSES OF THE PROCESSING OF PERSONAL DATA

The personal data provided voluntarily by the user, will be incorporated to records of treatment owned by Hemisphere with the following purposes:

The processing and management of the request for information made by the user and/or customer through this site, the telephone, or the e-mail.
The sending of commercial information about services and products of Hemisphere whose recruitment could be of the interest of the user, provided that he has expressly accepted it.
To provide the services included in the Web site and/or to provide the requested information, either via web, by e-mail or by telephone. Emails will be able to report a confirmation of your reception and reading.
To manage the contractual or commercial relationship established between Hemisphere and the users and/or customers.
Manage compliance with contractual or non-contractual obligations assumed by Hemisphere
To manage and maintain a unique register of customers, in the promotional system of Hemisphere if it has been expressly accepted
Likewise, in each process where the user facilitates his personal data will be informed of the obligatory or optional nature of its completion, and the consequences of not supplying them.

INFORMATION ABOUT DATA PROCESSING FOR SUBMISSION OF COMMUNICATIONS

The data used, or facilitated, in the informative and/or promotional communications are treated by Hemisphere for purposes consistent in the sending of electronic communications of informative nature on services, activities, Publications, celebrations, congratulations and social and professional events of Hemisphere that may be of interest to the user and/or customer; The monitoring and optimization of marketing campaigns will be carried out through technologies for the purpose.

The consent for the submission of such communications may be revoked at all times in each of the communications received through the mechanism enabled for the purpose.

The data conservation criterion will be based on the demonstration contrary to the treatment on their part. In any case, you may exercise your rights of access, rectification or suppression, limitation of your treatment, opposition and portability by e-mail to info@b26group.com

PERSONAL DATA OF THIRD PARTIES

In the case of personal data provided by a person other than the user or holder of the data acting as its representative, the representative guarantees that he has informed the owner of the data that facilitates this privacy policy and has obtained his Authorization to facilitate your data to Hemisphere with the stated purposes. It also guarantees that the data provided are accurate and updated, being responsible for any damage, direct or indirect, that could be caused as a result of the breach of such obligation.

TIME TO MAINTAIN PERSONAL DATA

The personal data provided shall be retained while the contractual relationship is maintained, no request for deletion by the person concerned and must not be eliminated as necessary for the fulfilment of a legal obligation, for the formulation, exercise and Defense of claims, or when its conservation is required to enable the application of some benefit, discount or promotional advantage for the customer.

In the event that the user revokes his consent to the processing of his data or exercises the rights of cancellation or suppression, his personal data will be kept blocked at the disposal of the administration of justice during the legally established time limits To meet the possible responsibilities born of the treatment of them.

LEGITIMATION FOR THE TREATMENT OF PERSONAL DATA

Hemisphere is legitimized to carry out the processing of personal data based on:

The user and/or customer has provided their personal data within the framework of a contractual or pre-contractual relationship for the attention of their application for management of services related to surfing and lodging in our facilities.
The user and/or customer has provided informed consent for the sending of commercial communications related to products and/or services of Hemisphere is that could be of interest of the user and/or customer, for the installation of systems of Follow-up reporting on browsing habits based on cookie policy, or for sending required information through contact forms.
There are legal obligations that require the processing of personal data, in accordance with the services provided.

The legal basis for the treatment of the personal data of the users and/or customers by Hemisphere is resides in the letters A), B) and C) of article 6, number 1, of Regulation (UE) 2016/679, of 27 April.

RECIPIENT CATEGORIES

Hemisphere does not communicate personal data of users and/or customers to any third party, except to the administrations and public bodies, for the fulfillment of its legal obligations.

INTERNATIONAL TRANSFERS

Hemisphere does not make international data transfers.

RIGHTS OF STAKEHOLDERS

The user and/or customer may exercise before Hemisphere the rights of access, rectification or suppression, limitation of its treatment, opposition, portability, and to oppose to individual decisions automated. They may also revoke their consent if they have granted it for any specific purpose and can always modify their preferences.

The user and/or customer may exercise any of the rights reported in the preceding paragraph, by sending an email indicating the right that exercises directed to Hemisphere address:hemisphere@hemispherecontinental.com

It is informed to the user that can direct any type of claim in matter of protection of personal data to the Spanish Agency of Data Protection www.agpd.es, that is the authority of Control in the Spanish State.

UPDATING THE POLICY

This policy has been updated in accordance with the requirements of the Community rules for the protection of personal data, the General Data Protection Regulation (GDPR).

It is also reported that this policy may be amended because of changes in the requirements established by the legislation in force at any time, by judicial decisions and jurisprudential changes, as well as by changes in the action and strategy of Hemisphere.

The publication, and access by users, will be made through this same site, understanding that the relationships established with the same prior to the change will be governed by the rules provided at the time the website was accessed for Establishment